Director - Enterprise Project Management

August 10

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Helping over 180,000+ businesses meaningfully engage with their customers with Customer Experience Automation (CXA).

email marketing • marketing automation • sales automation

1001 - 5000

Description

• Establish EPMO center of excellence that aligns with the Project Management Institute (PMI) guidelines, quality standards and company strategy. • Develops, tracks, and maintains project development timelines (integrated project timelines), project deliverables and milestones, including understanding and communicating inter-dependencies and critical path activities. • Drives cross-functional planning and effective execution through the development and monitoring of fully integrated, cross-functional, project specific timelines and budgets. • Leads the coordination of project activities and resources across the organization in a manner that maximizes efficiency and minimizes conflicts. • Facilitates and leads team discussions on project strategies, short-term and long-term project planning, opportunities for expediting timelines, identification of resource constraints, and proactively identify complex project issues and risks, and assure appropriate escalation. • Ensures the business achieves its business outcomes, managing change effectively, understanding the value of the projects and ensuring the appropriate level of transparency via KPI reporting and other communications. • Implement efficiencies that meet or exceed the financial expectations established at project initiation. • Manages the overall EPMO project portfolio. • Monitor projects, programs and portfolio to ensure compliance with project policies and standards as well as keeping to schedules, budgets and quality expectations. • Manage project, program and portfolio deliverables and tasks. • Supports and develops the EPMO through assessing staffing and skill requirements, establishing professional development plans, setting goals and expectations with team members, mentoring, and giving feedback on performance. • Hires, manages and coaches direct reports to drive optimal performance, including balancing program scope, schedule, and quality across team. • Coordinate deliverables with project managers, analysts, market leads, et al., while supporting contractors and reporting structure. • Reports to executive team on progress and performance of EPMO. • Works with executive team to assess and decide on which proposals have the highest potential value, impact and strategic alignment. • Identify project, program and portfolio priorities, address challenges and communicate project risks and opportunities. • Works closely with and builds strong working relationships with cross-functional team members to develop a collaborative team environment.

Requirements

• Minimum of 10 years of experience in project and program management, with increasing levels of responsibility. • PMP or PJMP certification is highly desired. • Proven record managing teams and strategic projects at the enterprise level. • Successfully manages project deliverables and keeps to timelines. • Analyze complex activities and information to help guide decision-making that meets the overall objectives and long-range plans of projects and the organization. • Experience with project management software. • Experience in managing enterprise digital transformation, go-to-market, and other strategic programs. • Expert knowledge of project and change management methodologies, techniques and processes. • Able to manage budget, cost and profitability. • Resource management skills and knowledge of tools. • High-level communication, interpersonal skills and ability to cultivate and maintain relationships with project managers, internal teams, vendors and other stakeholders. • Experience monitoring and evaluating projects, programs and portfolios. • Teach and mentor junior project managers. • Drive decision-making within a multi-disciplinary, matrixed team. • Flexible, adaptable and resourceful. • Demonstrated leadership ability and management of high-performing teams.