Technical Program Manager

March 12

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Aircall

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The phone system for modern business

Call center software • VoIP • Cloud • Business phone system • Customer Support

501 - 1000

💰 Venture Round on 2022-02

Description

• Scope & lead cross-functional projects end-to-end: take complex projects (typically, with 5+ teams involved across Go-To-Market & Product/Engineering teams), break them down into manageable pieces, drive collection of business and systems requirements, write specifications, elaborate project schedules from design to release, clarify roles & responsibilities, and coordinate design/implementation efforts • Act as a cross-functional PMO to deliver projects with expected quality & in a timely manner • Anticipate and make tradeoffs, balancing customer and business needs versus technical constraints • Challenge technical counterparts as needed, with the ability to deep-dive granularity on any topic related to Product, Engineering, Systems • Report progress, anticipate bottlenecks & provide escalation management, interacting with team members up to C-suite

Requirements

• You have 5+ years of experience, with a proven track record in a TPM role in a Tech company, successfully managing cross-functional initiatives. Experience managing Go-To-Market-oriented projects is a plus • You have direct experience in a technical role (Product/ Engineering) • You are not afraid to get your hands dirty to get the job done • You are able to interact at any level of the organization, from software development teams to CEO • You are able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. You have solid prioritization skills • You always shoot for excellence • You are enthusiastic, reliable, and fun: people enjoy working with you and trust you

Benefits

• Key moment to join Aircall in terms of growth and opportunities • Our people matter, work-life balance is important at Aircall • Fast-learning environment, entrepreneurial and strong team spirit • 45+ Nationalities: cosmopolite & multi-cultural mindset • Competitive salary package & equity • Medical, dental, and vision insurance is 100% covered • 401k plan with company matching! • Unlimited PTO — take the time you need to come to work feeling great! • Wellness, commuter, and childcare reimbursements • Generous parental leave policy