Product Engineer

February 29

🏒 In-office - Manhattan

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Logo of Alchemy

Alchemy

The most powerful set of web3 development tools to build and scale your dApp with ease.

51 - 200

Description

β€’ Provide hands on technical support β€’ Deliver a stellar customer experience β€’ Understand customer needs and how to meet unique challenges and goals β€’ Seek product feedback and track usage/performance, driving our product roadmap β€’ Be the voice of the customers β€’ Build and maintain ongoing relationships with complex stakeholders, both internally and externally β€’ Partner with internal teams to drive long term solutions / product development decisions β€’ Work in a quickly changing environment β€’ Drive referrals from our customers

Requirements

β€’ 1+ years of experience in a software development role β€’ Technical degree β€’ Strong analytical skills β€’ Ability to understand and troubleshoot complex technical issues β€’ Strong communication skills with internal and external stakeholders β€’ Excellent people skills to monitor and measure customer performance β€’ Interest in technology, blockchain, crypto β€’ Experience with blockchain a large plus β€’ Founded a company or built side projects, a plus β€’ Experience in startups, a plus

Benefits

β€’ Opportunity to work with world-class developers in the blockchain space β€’ Competitive salary and benefits package β€’ Chance to shape product decisions based on customer feedback

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