Altana Technologies
A Shared Source of Truth for the Global Supply Chain
AI • machine learning • tech • supply chain • global trade
51 - 200
Technical Account Manager
March 1
🏢 In-office - Brooklyn
Altana Technologies
A Shared Source of Truth for the Global Supply Chain
AI • machine learning • tech • supply chain • global trade
51 - 200
Description
• Drive onboarding and adoption process for new users • Assist customers with in-depth analysis • Serve as day-to-day relationship manager for customers • Lead Quarterly Business Reviews • Develop pipelines for product usage, up-selling, and cross-selling expansions • Synthesize and communicate feedback to product team
Requirements
• 5+ years of account management experience • History of successfully expanding accounts • Strong understanding of SaaS financial metrics • Willingness to learn fundamental machine learning concepts • Positive relationships and influencing skills • Excellent communication and interpersonal skills • Experience in supply chain and logistics industry (optional)
Benefits
• Collaborative team environment • Vibrant and collaborative team • Impactful work with potential for global societal impact • Hybrid work flexibility
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