Atria Institute
Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time$1. .$1
51 - 200
Product Manager, Member Experience
July 26
🔄 Hybrid – Manhattan
Atria Institute
Atria is powering a movement to improve quality of life today and prolong healthy life in the future by taking the latest science and translating it into medicine in real time$1. .$1
51 - 200
Description
• Lead the Member Experience team to create and iterate on member-centric product features and solutions. • Collaborate with Engineering and Design to develop user-friendly experiences and operational processes using both in-house and external platforms. • Provide Atria members with a digital experience that matches the high-touch, luxury physical experience provided at the Atria Institute. • Monitor and analyze member engagement metrics to inform product decisions. • Prioritize product enhancements based on feedback, data, and company goals. • Champion the member perspective, ensuring their needs are met and exceeded. • Collaborate with other departments to ensure a seamless member journey. • Maintain a deep understanding of member needs, pain points, and desires.
Requirements
• Proven experience as a product manager or similar role, preferably in the healthcare sector or other sectors with both physical and digital aspects. • Strong analytical and decision-making skills. • Demonstrated awareness of and ability to implement modern tech and design patterns. • Exceptional communication and collaboration skills. • A member-centric mindset, always prioritizing their needs and experience.
Benefits
• Excellent health and wellness benefits, 100% paid by Atria • Time to give back and make an impact in underserved communities
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