Operations Manager, Run of Show (Seasonal)

April 3

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Avant Gardner

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Reinventing the formula for live music

Events • Concerts • Nightlife • Corporate Events • Event Production

51 - 200

Description

• The Run of Show Manager, Operations, supports the operations management team, playing a key role in the success of each event. This position is responsible for overall venue management during run-of-show and its respective employees, including: facilities, coat check, box office, operations administration, guest relations, door staff, security, and guest experience. • Reports to the Director of Operations • Perform and prioritize assigned duties however necessary to support venue operations and overall business objectives and goals • Advances departmental needs, including logistical items with facilities, staff meal tickets, guest drink tickets, etc • Ensure all employees have the necessary tools and information needed to perform their duties for each event • Manage all ROS operations, ensuring the safety and security of employees and guests are held to the highest standards and reporting and/or rectifying any issues, concerns, R&M needs, necessary cleaning, employee breaks, etc in a timely manner •Develop strategies and methods to increase overall processing and performance of an event or future events • Organize workflow, traffic flow, etc, as needed, to maintain safety and efficiency • Provide feedback, coaching, and counseling, when appropriate

Requirements

• 3-4 years working service in venues, stadiums, arenas, hospitality industry, or equivalent • 1 year management experience required • Experience working in high-volume, fast-paced environments, a must • Positive, upbeat leadership style; able to problem solve under pressure while maintaining high degree of professionalism • Must be able to work long shifts, including overnight • Must be able to lift 40lb • Must be able to work standing for extended periods

Benefits

• Competitive hourly rate of $30-35 • Opportunity to work in a premier event space and producer with a global reputation • Chance to be part of a dynamic team managing high-profile events featuring top acts and emerging stars • Growth opportunities within the organization • Access to state-of-the-art audiovisual features and technology