Engagement Director

July 24

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Axion Ray

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Engineering program & quality management powered by AI optimization system.

Data Science • Automotive • Aerospace • R&D • Engineering

11 - 50

💰 $7.5M Seed Round on 2023-02

Description

• Lead the deployment of our AI platform at multiple customers simultaneously • Drive business impact at our customers via insights identified by our users and actions performed by their colleagues • Articulate the value of our platform to executive stakeholders at our customers at enterprise readouts • Prepare for and lead executive readouts, while building stakeholder alignment across different business units and customer priorities • Serve as the primary point of contact for our customers, providing support and guidance on technical and operational issues • Ensure that the technical team resolves any troubleshooting issues • Provide training and support to customers to ensure successful adoption and usage of our products • Collaborate with our sales and product development teams to identify and implement product improvements and new features based on customer feedback • Work with the product team to monitor and analyze customer user data to identify opportunities for improvement and proactively address potential issues • Identify new opportunities to create value for customers (new use cases, etc.)

Requirements

• 2-5+ years as a client/customer-facing project lead, managing teams and working directly with senior stakeholders • Enjoys being a lead - from a day-to-day perspective, you’ll work in small teams with executive support and own end-to-end execution of high impact AI initiatives • Has problem solving, creativity and technical skills to help organizations use their data to drive impact in the world • Enjoys deriving insights from data analysis, AI models and driving impact from them • Values working in an environment where priorities quickly shift and evolve • Nice to have: Experience with or exposure to AI, early-stage Enterprise SaaS startups, manufacturing

Benefits

• Competitive compensation, meaningful equity, and benefits package • Career development and leadership opportunities • Our culture puts people first - we will encourage you to bring your full self to work and will set you up to succeed • Join a fast-growing, early-stage startup with the chance to make a significant impact from day one • We bring a unique combination of technical and business skills, with company leaders from top tech companies like Palantir, business leadership from McKinsey, and automotive leadership from GM and Ford • We’re an interdisciplinary team that prizes collaboration & diversity of thinking