Brighton Health Plan Solutions
We transform the health plan experience – how health care is accessed and delivered.
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Escalation Specialist
July 18
🏢 In-office - Manhattan
Brighton Health Plan Solutions
We transform the health plan experience – how health care is accessed and delivered.
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Description
• Manage departmental and client escalations within Brighton Health Plan Solutions • Coordinate with partnering departments to resolve open issues
Requirements
• High School diploma • Experience in a high-volume call center • Experience handling escalated customer concerns • Previous multi-channel experience
Benefits
• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service
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