Center for Employment Opportunities
Change that works.
non-profit • criminal justice • workforce development
501 - 1000
Retention Specialist
Yesterday
🏢 In-office - Manhattan
Center for Employment Opportunities
Change that works.
non-profit • criminal justice • workforce development
501 - 1000
Description
• Maintaining frequent contact with participants. • Researching and connecting participants to educational and vocational opportunities. • Providing continued life skills education and relevant resources. • Advocating for participant needs with parole officers. • Distributing retention incentives to participants. • Using motivational interviewing to guide participants. • Maintaining accurate client records in Salesforce; updating progress notes.
Requirements
• Dedication to social justice and experience in the re-entry space. • Experienced in providing feedback and guidance to clients. • Passionate about making an impact and guiding participants. • Strong customer service skills and human-centered communication. • Strong time management and prioritization skills. • Ability to anticipate problems and implement solutions. • Computer savvy with word processing and research skills; familiarity with Salesforce preferred. • 1-2+ years of related experience.
Benefits
• Comprehensive benefits package including medical and dental coverage. • Professional development opportunities and training. • Regular training opportunities in Motivational Interviewing (MI). • Paid parental leave. • Participation in a retirement plan. • Sick and vacation leave. • Paid holidays. • Team outings, holiday gatherings, and lunch and learns.
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