Overnight Content Editor

September 6

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Cision

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Cision is a leading global provider of earned media software and services to public relations and marketing communications professionals$1. .$1

PR Software • Social Media Software • Global Insights • GR & PAC Software

1001 - 5000

Description

• This job receives, formats and processes client press releases for media distribution. • Orchestrates and executes the efficient processing of client press releases. • Disseminates press releases to the media via Canada Newswire distribution networks. • Posts press releases on various platforms inclusive of Social Media sites. • Coordinates international distribution of press releases with our international affiliates. • Acts as point of contact for clients requesting distribution and translation services. • Dispatches and assigns client requests to the CCS team based on priority level. • Assists in onboarding/training new clients on the Online Member Centre platform. • Partners with internal stakeholder teams to mitigate and resolve customer service challenges. • Performs other duties as required.

Requirements

• High school diploma (or equivalent) plus a recognized post-secondary certificate in Journalism, Writing, Communications/PR or a related field is required. • Minimum of 1 year of experience in customer service and/or coordination is required, with some experience in an editing role and an understanding of Canadian media landscape preferred. • Basic knowledge of media communication such as earned, owned and paid media. • Working knowledge of MS Office (including Excel, Word and Outlook) and basic knowledge of a CRM. Basic knowledge of HTML, Acrobat and Photoshop is an asset. • Strong attention to detail, customer service and interpersonal skills required with a strong ability to perform tasks under pressure with tight deadlines. • Solid oral and written communication skills, with in depth knowledge of grammar to edit press releases. • Sales experience/training is an asset. • Shift: Monday-Thursday, 9:30PM-7:30AM ET