Content Delivery & Platform Support Intern

August 1

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David Zwirner

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David Zwirner is a contemporary art gallery with locations in New York, London, Paris and Hong Kong.

51 - 200

Description

• Learning and supporting the business with key digital platforms such as davidzwirner.com and Braze (email creation). • Monitoring of internal support channels via Slack, assisting content editors in their questions and triaging issues that may arise. • Assistance in business communication around Functionality Releases and Fixes, participation in drafting comms strategy to keep key business stakeholders informed. • Assistance in maintaining Training Documentation for key digital platforms, keeping up-to-date and assisting in training of new features/functionalities to stakeholders. • Participate in stakeholder feedback sessions, gathering detail requests to communicate back to the product team, understanding priority rankings and helping take detailed documentation. • Assisting in Project Planning of content roll-out for davidzwirner.com. Working with Marketing, Content, Sales to understand content calendar, draft a project plan and assist in overseeing timely task completion. Coordinating sign-offs and working with various stakeholders to ensure successful launch with minimal risk/stress. • Helping to ensure content on davidzwirner.com is up to date, working with stakeholders and reviewing website for content Quality Assurance, ensuring inline with Governance requirements. • Ad hoc support in creating, updating and maintaining content across platforms. • Assistance in coordinating business QA, overseeing sign-offs and helping facilitate the feedback/learning process.

Requirements

• Candidates must be residents of NY, NJ, or CT • Absolutely no calls or walk-ins please.