Call Center Intake Specialist
August 6
🏡 Remote – New York
Description
• Responsible for answering, classifying and qualifying potential clients for law firms • Commitment to providing outstanding customer service to potential clients is crucial
Requirements
• 2+ years of experience in a high call volume environment, with legal industry experience preferred • Excellent written and verbal communications skills, specifically spelling and grammar • Ability to read, write and speak English fluently • Ability to work weekends and holidays • Ability to type 30 wpm with 94% accuracy • Computer proficiency skills and ability to work with multiple systems and monitors • Internet connection type: Fiber or Cable internet service provider (Satellite, DSL & WiFi are NOT supported) • High speed internet (at least 10 Mb upload and at least 50 Mb download) • Capability to directly connect into your router/modem with an ethernet cable (ethernet cable will be provided)
Benefits
• Remote-First Environment • Medical, Dental & Vision Insurance • 401K • Employee Assistance Program • Holidays & Paid Time Off
Apply Now