Clinical Chief of Staff

2 days ago

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Committed to improving speech and language outcomes for children and adults with affordable, online therapy.

11 - 50

💰 $15M Series A on 2022-02

Description

• Support CCO in prioritizing and managing strategic goals • Develop and implement strategies for clinical management and process improvements • Generate insights and innovative solutions from analytics to improve care and service delivery; build KPI dashboards encouraging data transparency across the org • Serve as primary clinical operations liaison for internal collaborative departments. Including product, intake, corporate teams, etc. • Participate in meetings regarding program development, policies, procedures, program evaluation, etc. related to clinical services, as needed • Work with operations leadership to assess barriers and find opportunities to improve clinical care efficiency and outcomes • Liaise with clinical leaders to establish, monitor, and report on operational KPIs such as utilization, capacity, quality, and satisfaction • Identify opportunities with cross-departmental collaboration to streamline operations using product enhancements, systems and tools, whether licensed or built in-house

Requirements

• Bachelors degree • A minimum of five years experience in healthcare operations • Ability to collaborate with an all-remote geographically-distributed team • Proficiency in GoogleSuite and/or Microsoft Office • Demonstrated ability to independently master new technologies

Benefits

• Exceptional paid time off policies that encourage and support life balance • 401k matching to ensure our staff have what they need to enjoy their retirement • Health insurance options that ensure well being for the whole person and their family • Hardware provided for home office setup • Remote work environment that strives for connectivity through professional collaboration and personal connections