Director - Client Development

July 25

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Foodsmart

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Eating Well Made Simple

iPhone and Web Applications • Telemedicine • Marketplace • Food • Wellness

51 - 200

Description

• Provide first class account management from project launch through the contract lifecycle to ensure ongoing client satisfaction and support. This includes up-leveling relationships within your accounts to ensure we have sponsorship across the organization at both main point of contact and decision making levels to drive partnership success. • Manage annual revenue retention and growth for your client portfolio. You will develop and execute on account plans that support long-term growth and align with client and company goals. • Understand data well and are data driven to make changes in account strategy. You will interpret and report out ROI and clinical metrics to our clients that are crucial value drivers to both their organizational success and Foodsmart relationship success. • Be responsible for delivering marketing campaigns that drive enrollment and engagement that will ultimately lead to client satisfaction. Use previous marketing knowledge and experience to work closely with the Foodsmart marketing team to take existing materials and adapt them to your client needs, and to co-create marketing campaigns based on your clients' situations.

Requirements

• 6+ years of experience in a healthcare consulting, healthcare services or clinical services company in a client facing/relationship development role. Experience in a startup or small company environment a plus • A demonstrated history of exceeding performance based metrics with clients • Experience in growing a book of business and exceeding ARR through client sales, upselling and contract renewals • Experience in analyzing clinical outcomes, marketing data and campaign development • Background working with executive level clients and gaining approvals on new strategies/tactics informed by regulatory filings and networking within the account • Understanding of complex contracting and provider agreements within health plans as well as health system contracting processes • Understanding of telehealth, wellness or nutrition space a plus