Senior Software Engineer - Reliability

August 30

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Helping families elevate the next generation through sports. A part of the DICK’S Sporting Goods family.

Software • Mobile Apps • Sports • Technology • Baseball

51 - 200

Description

• Lead efforts to establish clear visibility into how systems perform in production, using observability tools like Datadog and OpenTelemetry (Otel). • Provide actionable feedback and recommendations to other engineering teams based on real-time data and insights. • Work closely with feature development teams to establish Service Level Objectives (SLOs) and Service Level Indicators (SLIs). • Work with teams to develop supportive tools to help test code and measure performance, examine memory usage and investigate app instability. • Architect, design, and maintain robust observability tools and frameworks tailored to our codebases and infrastructure. • Use Datadog, OpenTelemetry, and other industry-standard tools to ensure comprehensive monitoring, logging, and tracing for mobile applications (iOS and Android). • Share your expertise by mentoring and training engineers on reliability tactics.

Requirements

• Proven experience in developing and optimizing software, preferably with a background in mobile development using Swift and/or Kotlin. • Extensive experience in designing and implementing observability tools and frameworks, particularly using Datadog, OpenTelemetry (Otel), and other related technologies. • Deep understanding of reliability metrics, with the ability to apply them effectively in production systems. • A passion for continuous learning and teaching, with experience mentoring engineers across team boundaries in SRE and observability best practices.

Benefits

• Work remotely throughout the US* or from our well-furnished, modern office in Manhattan, NY. • Unlimited vacation policy. • Paid volunteer opportunities. • WFH stipend - $500 annually to make your WFH situation comfortable. • Snack stipend - $60 monthly to have snacks shipped to your home office. • Full health benefits - medical, dental, vision, prescription, FSA/HRA., and coverage for family/dependents. • Life insurance - basic life, supplemental life, and dependent life. • Disability leave - short-term disability and long-term disability. • Retirement savings - 401K plan offered through Vanguard, with a company match. • Company paid access to a wellness platform to support mental, financial and physical wellbeing. • Generous parental leave. • DICK’S Sporting Goods Teammate Discount.