Site Reliability Engineer

August 14

🏡 Remote – New York

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Logo of hims & hers

hims & hers

hims & hers offers a modern approach to health and wellness.

201 - 500

Description

• Actively seek and identify opportunities to improve the availability and performance of the system by applying the learnings from monitoring and observation • Use automation extensively to design, configure, manage, and monitor systems in support of our product development teams • Implement SRE practices ensuring availability, scalability and observability of production systems with a strong focus on excellent customer experience • Understanding of Infrastructure as Code • Incident management and emergency response, track outages, ensure data integrity and engineer releases to promote rapid deployments • Handle emergency response either by being on-call or by reacting to symptoms according to monitoring and escalation when needed • Implement monitoring, logging, alerting and SLO Reporting • Identify Service Level Indicators (SLIs) that will align the team to meet the availability and performance objectives • Perform and run blameless RCAs on incidents and outages aggressively looking for answers that will prevent incident reoccurrence • Demonstrates strong technical skills and expertise in any one of OOO programming languages • Independently handle complex technical tasks in projects

Requirements

• 3+ years as a software engineer, shipping production code • 1+ years of experience as a Site Reliability Engineer or Production support Engineer • Bachelor's degree in Computer Science, Engineering, or related field, or relevant years of work experience • Proficiency with RDBMS databases (PostgreSQL, MySQL, SQL Server, etc.) • Proficiency in SQL scripting • Proficiency developing in one or more languages such as Java, Kotlin, Python, and/or others • Proficiency in Git or other VCS • Good debugging and troubleshooting skills • Strong technical competency, with a data-driven analytical approach towards solving complex challenge

Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • Employee discounts on hims & hers & Apostrophe online products • 401k benefits with employer matching contribution • Offsite team retreats

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