Technical Writer

September 5

🏢 In-office - Albany

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hims & hers

hims & hers offers a modern approach to health and wellness.

201 - 500

Description

• Oversee creation, maintenance, and implementation of SOPs for pharmacy operations • Collaborate with pharmacy leadership on SOP development • Document procedures for pharmacy projects • Create, review, and update SOPs as needed • Maintain ownership of SOP versioning • Ensure SOPs are accurate and aligned with pharmacy standards • Recommend process improvements to enhance efficiency • Conduct regular audits for SOP compliance • Develop training materials based on SOPs • Maintain training schedule for pharmacy employees • Communicate SOP changes to stakeholders • Collect feedback for SOP improvement initiatives

Requirements

• 3-5 yrs of experience in process documentation and SOP development, preferably in a pharmacy environment • Bachelors degree preferred • Excellent communication and interpersonal skills to collaborate effectively with stakeholders • Attention to detail and the ability to synthesize complex information into clear and concise procedures • Familiarity with document management systems and tools • Knowledge of industry standards and regulations relevant to pharmacy will be helpful

Benefits

• Competitive salary & equity compensation for full-time roles • Unlimited PTO, company holidays, and quarterly mental health days • Comprehensive health benefits including medical, dental & vision, and parental leave • Employee Stock Purchase Program (ESPP) • Employee discounts on hims & hers & Apostrophe online products • 401k benefits with employer matching contribution • Offsite team retreats

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