Bridge Client Experience Coordinator

September 10

🏡 Remote – New York

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Logo of Home n Office

Home n Office

Home n Office aims to provide a comprehensive range of stationery, office products & gifts through retailing and e-commerce to consumers and corporates$1. .$1

computer accesories • novelties

11 - 50

Description

• Build relationships with clients to support positive experiences. • Assist clients in resolving credit card issues and work to minimize past-due amounts. • Track client metrics through set spreadsheets and processes. • Proof publications for ad quality and accuracy. • Efficiently manage multiple deadlines, ensuring all ads are prepared and organized. • Respond promptly and professionally to emails related to ad submissions and queries. • Foster and maintain strong professional relationships with Area Directors, residents, and fellow team members. • Follow the program’s specifications to ensure effective communication and content alignment.

Requirements

• Strong writing and editing skills. • Experience managing multiple deadlines. • Excellent communication and interpersonal skills. • Familiarity with N2’s Corporate Publications program. • The ability to adapt to a fast-paced and evolving work environment.

Benefits

• Full health care package. • Free basic dental. • 401(k) with company match. • Generous paid time off, including a one-week paid Holiday Break. • Twelve weeks paid maternity leave. • Three-week paid sabbatical after fourth year of service. • Access to a licensed nutritionist. • $7K toward purchase of first home. • Financial planning services. • Employee Assistance Program, with mental health services and more. • Annual $400 wellness stipend. • Monthly remote-work reimbursement. • Access to LinkedIn Learning • Pet care discounts and insurance. • The ability to help fight human trafficking through N2GIVES, our giving program.

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