Client Manager

Yesterday

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Honor

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Honor is changing the way we care for our parents

Home care • Senior care • Caregiving

501 - 1000

Description

• We are looking for a Client Manager who can proactively create a seamless and high quality experience for clients in close coordination with multiple partner agencies. • A Client Manager works autonomously to own a panel of clients in coordination with one or more partner agencies. • You’ll also provide support for agency audits as needed.

Requirements

• 3+ years of experience working in a complex client or patient management position • Strong sense of ownership and a track record of managing processes with strong attention to detail • Ability to work autonomously and effectively prioritize competing tasks • Demonstrated ability to collaborate and get things done by working through others • Strong commitment to providing the highest quality of care and sensitivity to client needs along with exceptional customer service and client orientation • Excellent communication and listening skills, particularly via the phone • Positive and can-do attitude • Confidence and creative problem-solving skills • Ability to work in a fast-paced environment • Flexibility and availability to occasionally respond on evenings or weekends

Benefits

• Honor offers equity and 401K with up to a 4% match. • We provide medical, dental and vision coverage including zero cost plans for employees. • Short Term Disability, Long Term Disability and Life Insurance are fully employer paid with a voluntary additional Life Insurance option. • We offer a generous time off program, mental health benefits, wellness program, and discount program.