SRE Support Engineer

February 29

🏢 In-office - Manhattan

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Logo of Huntress Of Talent

Huntress Of Talent

Huntress Of Talent is a headhunter specializing in luxury , retail, fashion and cosmetics $1. .$1

recursos humanos • consultoria • headhunting • retail

1 - 10

Description

• Act as product expert – Review and respond to all software and hardware issues as reported. Evaluate the product by testing its capabilities in an on-going manner. Determine and report on system capabilities and restrictions. Evaluate the customer objective and suggest alternatives and recommendations. • Provide customer support – Collaborate with other technical team members to provide exceptional customer service to the client. Work with programmers to explain any errors found and provide recommendations for a solution. Improve any current programs by understanding the goal and outcome.

Requirements

• Bachelor's degree in Computer Science (or the equivalent) is required • Experience with Python scripting • Strong SQL experience • Ideal candidate will have trading systems support experience • Four years of related technical support experience • Technically savvy with strong project management skills • Experience troubleshooting issues and achieving solutions • The ability to explain to a non-technical person in a way they will understand

Benefits

• Competitive salary • Health insurance • Retirement savings plan • Paid time off

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