Technical Account Manager
6 days ago
🔄 Hybrid – Manhattan
Description
• Be the technical point of contact for key brand partners, guiding design, development, testing, and launch of a new card program. • Work cross-functionally to gather requirements and implement solutions regarding Imprint’s platform functionality, bespoke integrations, data sharing flows, etc. • Build strong relationships with stakeholders and solve pivotal problems that impact program success. • Contribute efficiencies within your team and others throughout Imprint by designing, implementing, and refining scalable practices. • Lead by example and be consulted by peers for sound judgment, advice, and operational excellence.
Requirements
• 2-4 years of consultative professional experience (e.g. consulting, professional services, or account management). • Ability to lead large groups of people to meet critical goals, and proactively identify risks and opportunities. • Ability to lead discovery and process mapping sessions and create internal & external project documentation (e.g. integration design, process workflows, standard operating procedures). • Ability to quickly learn new technologies, understand complex systems (e.g. APIs, databases, SDKs, web technologies, etc.), and desire to improve technical acumen. • Excellent communication skills, both written and verbal, with the ability to effectively communicate technical concepts to non-technical, high-level stakeholders.
Benefits
• Competitive compensation and equity packages • Leading configured work computers of your choice • Flexible paid time off • Fully covered, high-quality healthcare including fully covered dependent coverage • Additional health coverage includes access to One Medical and option to enroll in an FSA • 16 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents • An understanding that successful remote work requires flexibility and an appreciation for asynchronous work • Access to industry-leading technology across all of our business units — stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity
Apply Now