Account Executive
April 27
🏡 Remote – New York
Description
• Become an expert on grants/institutional fundraising • Take 40-50 30-min onboarding sessions per month • Build a portion of your own pipeline through warm outbound • Upgrade our customers’ institutional fundraising workflows and help them love the Instrumentl brand • Experiment with new onboarding flows and sales pitches to accelerate growth • Follow up with prospects and be highly responsive to their questions • Provide design and product input to the first-time user experience
Requirements
• Experience: You have 2+ years of experience in a high-velocity customer-facing role, e.g. sales, customer success, onboarding, or implementation at a SaaS company (or in a similar environment). • Empathy: You are driven to solve the actual, underlying problem for customers, especially problems that go unsaid. • Curiosity: You make an effort to understand the true nature of the problem your customers want to address so you can provide the best possible solution. • Grit: You understand that mastery of any role requires hard work and coaching, and enjoy that challenge and journey. • Communication: You pride yourself on your ability to communicate complex topics easily in person and in writing. • Drive: You want to take control of your own success and build on the processes already in place. • Friendliness: You are warm and approachable, and you genuinely enjoy communicating with others. • Tech savviness: You have used tools like G Suite, Zoom, Slack, and Close.io, and pride yourself on adopting new technologies quickly.
Benefits
• 100% covered health, dental, and vision insurance for employees, 50% for dependents • Generous PTO policy, including parental leave • 401(k) • Company laptop + stipend to set up your home workstation • Company retreats for in-person time with your colleagues • Work with awesome nonprofits around the US. We partner with incredible organizations doing meaningful work, and you get to help power their success.
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