Senior Product Designer

March 1

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interface.ai

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Intelligent Self-Service for Banks and Credit Unions.

NLP • AI • ML • Chatbots • Artificial Intelligence

51 - 200

Description

• Lead the design process from concept to delivery, collaborating closely with product managers, engineers, and other cross-functional teams. • Conduct user research, gather insights, and translate findings into actionable design solutions. • Develop wireframes, prototypes, and high-fidelity designs for web and mobile applications, with a keen focus on usability and accessibility. • Design conversational interfaces for AI-driven interactions, leveraging natural language processing (NLP) and machine learning to deliver personalized and efficient user experiences. • Iterate on designs based on user feedback, usability testing, and data-driven insights to continuously improve product performance. • Establish and maintain design guidelines, patterns, and best practices to ensure consistency across all digital touchpoints. • Mentor and provide guidance to future members of the design team as the team grows, fostering a culture of creativity, collaboration, and continuous learning.

Requirements

• Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field. • 5+ years of experience in product design, with a strong portfolio showcasing expertise in conversational AI and banking products (experience in fintech is preferred). • Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc. • Deep understanding of user-centered design principles and methodologies, with a proven track record of delivering innovative and user-friendly digital experiences. • Experience designing conversational interfaces and familiarity with AI platforms (e.g., Dialogflow, IBM Watson, etc.). • Knowledge of banking industry trends and best practices is preferred. • Excellent communication and collaboration skills, with the ability to effectively articulate design decisions and rationale to stakeholders at all levels. • Strong problem-solving skills and a passion for tackling complex design challenges in a fast-paced, agile startup environment.

Benefits

• Remote First Policy • Medical/Dental/Vision Insurance • PTO & Holidays • Life Insurance