Group Account Director

March 12

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Klick

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There's something different here.

Brand Strategy • Clinical Review and Analysis • Copywriting • Creative Technology • CRM Strategy

1001 - 5000

Description

• Manage overall portfolio/group of accounts, driving overall client success • Ability to develop and manage a team of high-performing client service professionals • Strong financial acumen, inclusive of forecasting and budget/staff planning • Manage project execution to ensure processes are being followed and that projects comply with regulatory requirements • Manage tight deadlines and exceed client expectations with attention to detail and flawless execution • Review and manage project budgets under your direction to success • Lead cross-functional teams in delivering programs • Be action and solution-oriented at all times • Ensure all communications reflect the Klick Health standards and assist in developing a positive client experience • Understand the client's business, industry, competitors, key drivers, environment, etc • Relentlessly work to identify opportunities to bring value to our client's businesses • Articulate client's brand objectives and ensure they are incorporated into recommendations • Contribute to the development of the account plan for each client

Requirements

• 10+ years client service experience in the advertising industry • 5+ Years pharmaceutical/healthcare advertising experience • Comfortable managing 8-12M+ in scope of business • Experience working with multiple clients and brands or managing one large piece of business • Experience building relationships with multiple clients at the Director/Sr. Director level • Proven ability to grow client business • Identifying client business objectives and account planning • Setup, lead, and run client meetings, provide follow-up and recap notes • In partnership with Project Management, review and create scopes of work • Client Feedback: Gaining clarity on changes/markups and communicating back to internal teams effectively • Strong presentation and communication skills is a must • An understanding of marketing communications and regulations of the pharmaceutical/healthcare industry in the US • Comfort and enthusiasm for integrating AI into your work • University degree is required, MBA preferred

Benefits

• As needed travel to clients, mainly in the US and Canada • Valid passport is required • Hybrid work environment, two days a week in office required