LincolnIT
Tech Driven. People Focused.
Technology Solutions • Cloud Computing • Professional IT Services • Managed Services • IT Support
51 - 200
Level II Onsite Support Engineer
February 29
🏢 In-office - Manhattan
LincolnIT
Tech Driven. People Focused.
Technology Solutions • Cloud Computing • Professional IT Services • Managed Services • IT Support
51 - 200
Description
• Provide phone support and remote remediation for workstation issues • Troubleshooting and resolving customer system problems across a broad range of technologies • Provide installations of new software and upgrades • Provide installation of service Packs and security updates • Provide onsite support and installations to clients when necessary • Provide helpdesk support including analyzing and resolving end-user issues
Requirements
• Minimum of 5 years of extensive hands-on experience with IT support and troubleshooting • Knowledge of Microsoft operating systems and desktop applications • Experience with installing, configuring, and administering a broad range of technologies • Excellent written and verbal communication skills • Certifications a plus
Benefits
• Competitive salary • Training and education • Great benefits package (medical, dental, vision, 401k) • Generous paid time off • Excellent work atmosphere
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