Mattermost
Helping you build better software by aligning teams, tools, and processes across the entire development lifecycle.
51 - 200
Senior Software Design Engineer, Customer Solutions (Remote)
August 28
🏡 Remote – New York
Mattermost
Helping you build better software by aligning teams, tools, and processes across the entire development lifecycle.
51 - 200
Description
• Build custom software solutions using primarily Go and SQL, such as Mattermost plugins, for top customers • Drive complex, non-standard deployments to a healthy state • Provide deployment and upgrade guidance, utilizing high scale documentation, health checks, load test deployment tooling & reference architectures • Continuously identify opportunities to improve deployment processes and refine best practices • Collaborate with other engineering and product teams to share knowledge, learnings • Assist Customer Success and Support teams with troubleshooting and incident response
Requirements
• Proficiency designing and developing software, using Go, SQL, and Typescript/React. • Excellent communication and problem-solving skills, with the ability to effectively collaborate with customers and internal teams • Familiarity with database performance analysis • Understanding of the challenges deploying high availability installations of enterprise software supporting large numbers of users • Deep understanding of infrastructure and networking concepts, with the ability to design and trouble-shoot complex deployments
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