Director of Communications

September 7

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Nava

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Building simple, effective, and accessible government services for all. Want to contribute? We're hiring!

Reimagining critical government services

201 - 500

Description

• Developing and executing the organization's overall external communication strategy with the COO, in alignment with the company's goals and objectives • Leading, mentoring, and managing a team of communications professionals, including an events manager, editorial manager, and communications manager, providing guidance, feedback, and professional development opportunities • Collaborating with cross-functional teams, including program directors, recruiting, and executive leadership, to develop and implement communication strategies that support initiatives or campaigns • Building and managing relationships with both media and industry contacts • Connecting external stakeholders with the right internal contact at Nava • Prepping executive spokespeople, providing clear and concise messaging during media interviews, public speaking engagements, and other external communication opportunities • Monitoring the news cycle and identifying opportunities for Nava • Deeply understanding Nava's program areas to create and curate a distinctive program that positions and differentiates Nava, raises awareness, and increases market share • Driving customer and recruitment communications and marketing programs by crafting key messaging, leading in the development of thought-provoking insights, and positioning Nava in the government digital service marketplace through a variety of channels including thought leadership, digital marketing, social media and events to win market share • Ensuring that all of our external and internal communications align with our brand positioning (our mission, vision, and values, as well as our FY company goals) • Overseeing Nava’s events strategy with our events and business services teams • Meeting with direct reports on a regular basis • Guiding direct reports when they are stuck in their IC duties • Mentoring direct reports, helping them with their career path • Managing time off, expenses, administrative work

Requirements

• 7+ years experience in marketing, brand, and business-building, including experience with marketing strategy and creative execution • 4+ years of management experience • Must have CivicTech or Public Interest Technology experience • Excellent written and verbal communications skills • Ability to manage and track multiple projects and stakeholders in a fast-moving environment • Confidence in managing internal/external relationships • Experience with developing and executing on content strategy • An adaptive, empathetic, collaborative, and positive mindset • A proactive nature in teaching and building up the skills of others • Ability to proactively identify relevant media channels and build relationships over time with community leaders and other members of the media • Comfortable working at the pace of the news cycle and keeping abreast of it, able to identify opportunities to connect Nava stories to broader audiences • An editor’s eye for clear storytelling and voice • Ability to communicate across diverse audiences, from government employees to technology press • Ability to travel to events when necessary