Entry Level Account Manager

6 days ago

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Next Level Recruiting Inc

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Compliance • Leadership Development • Coaching and Mentorship • Organizational Strategy • Recruiting

2 - 10

Description

• Work with fellow team members to complete on-site residential enrollment services on behalf of our clients • Communicate with customers directly and establish genuine relationships to facilitate an engaging and positive customer experience • Use skills gained during training to engage with customers, learning their needs, and presenting them with the products and services that best fits their needs • Assist the sales department through the activation process • Answer any customer questions or concerns, escalating when appropriate • Maintain accurate and update to date records of all customer interactions • Facilitate the enrollment process; this includes collecting personal information and following all compliance requirements

Requirements

• Some college coursework preferred, but not required • High school diploma or equivalent required • Some experience in a customer service, sales, hospitality or similar role preferred • Comfortable and confident speaking in front of small and large groups • Critical thinking and problem-solving skills • Ability to establish trust and collaborate with others within the company and externally.