NYC Alliance
Founded in 2008, NYC Alliance is a privately owned woman’s multi-platform apparel company$1. .$1
501 - 1000
Customer Service Lead, Customer Service Associate, Allocations, Shipping
August 13
🔄 Hybrid – Manhattan
NYC Alliance
Founded in 2008, NYC Alliance is a privately owned woman’s multi-platform apparel company$1. .$1
501 - 1000
Description
• Manage, oversee, and support the Customer Service Associate • Process EDI’s daily- monitor files making sure orders are being processed in a timely manner • Check inventory availability if no contact/bulk exists- check with Sales prior to processing
Requirements
• 5+ years in customer service; ideally within the apparel industry • Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset • Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities • Strong prioritization and time management skills with ability to delegate effectively • Strong computer/systems knowledge including MS Office applications
Benefits
• Competitive compensation packages • Medical, Dental, Vision, FSA • Retirement Savings Plan Match • Summer Fridays • Discounts and More!
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