OakNorth
The creator of the ON Credit Intelligence Suite - proven cloud software transforming commercial lending.
501 - 1000
Head of Sales & Customer Success
June 11
🔄 Hybrid – Manhattan
OakNorth
The creator of the ON Credit Intelligence Suite - proven cloud software transforming commercial lending.
501 - 1000
Description
• Lead sales and customer success teams • Drive revenue growth and expand customer base • Establish and maintain relationships with key decision-makers • Collaborate with marketing to develop effective campaigns • Monitor sales performance, market trends, and competitor activities • Develop and maintain understanding of product offerings and value propositions • Implement customer success strategies and drive product adoption, satisfaction, retention, and upsell • Manage and coach customer success team • Establish processes for onboarding, training, support, and account management • Collaborate with other departments to align initiatives with company objectives
Requirements
• Bachelor’s degree in Business Administration, Marketing, Commerce, Finance, or a related field • Master’s degree (or equivalent) or MBA is a plus • Extensive experience in sales and/or customer success with financial services clients • Proven track record of meeting or exceeding sales targets and driving customer satisfaction and retention
Benefits
• Generous revenue sharing opportunities • Comprehensive health benefits including medical, dental, and vision • 401(k) contribution matching • Flexible paid time off policies
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