UX Researcher
4 days ago
🏢 In-office - Manhattan
Description
• Conduct design research with participants that have disabilities and broadly employ inclusive design best practices and theories in research design and analysis • Executing insight activities (e.g., front-end experience creation, design refinement in-person and remotely, A/B testing) • Developing the screening criteria, discussion guide, and activities for each stage of insight • Moderating sessions • Formulating insights and story-telling • Uncovering unexpected insights that drive new experiences • Presenting these insights in a compelling way to help stakeholders understand consumer needs • Escalating ongoing needs and issues to the UXR Senior Manager of Product Experience • Managing recruiting and facilities firms, as well as remote testing panels and partners • Managing the participant experience
Requirements
• Knowledge of Inclusive Design, Assistive Technologies, and Accessibility best practices (WCAG 2.1 AA) • Bachelor’s degree or four or more years of related work experience • Two or more years of relevant work experience • Experience with user research methods (usability testing, user interviews, remote studies, etc.)
Benefits
• Equal opportunity employer • Inclusive working environment • Environmental sustainability goals • Ambitious company culture
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