Enterprise Sales Engineer

May 7

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re-tool

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Be different. Be re-markable.

Go-to-Market Strategy • Brand Management • re-Positioning • Customer Engagement

11 - 50

Description

• Talk with potential customers, understand their problems, and assess whether or not Retool is a good fit • Identify relevant stakeholders, budgets, timelines, etc. and manage the entire sales process • Demo the Retool product, answer questions about Retool, ultimately convincing them Retool is the correct solution • Create technical content to demonstrate best practices (e.g. sample apps, documentation, videos, etc.) • Suss out the blockers for a customer in adopting Retool, and overcome them • Dive into our codebase to understand technical limitations in Retool that need solving via code (e.g. a bug, a missing feature, etc.) to close a deal • Serve as the primary, ongoing technical point of contact for our users in the presales process • Answer technical questions from our customers as they come up

Requirements

• Experience working in the presales phase with large Enterprise customers • An enthusiastic, strong, technical generalist • A background in computer science or a related field • Technical experience in a professional environment, ideally a startup • Strong knowledge of SQL, various no-SQL databases, APIs, etc. • Comfort exploring Retool’s codebase (React / Node) • Previous experience talking with customers and solving their problems • Ability to think on your feet, and solve problems during calls with technical customers

Benefits

• Medical, dental, vision, and 401(k) benefits • Additional compensation in the form(s) of equity, and/or commission/bonuses • Hybrid work location • Annual day of service