Product Specialist

August 27

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RethinkFirst

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Rethink First is a global health technology company providing cloud-based treatment tools, training and clinical support

51 - 200

Description

• Execute the product roadmap to deliver solutions that delight our customers and increase engagement and ability to deliver revenue generating solutions. • Work with 3rd party partners to help manage and deliver on fresh content creation and translation to support our globalization efforts. • Working with the Product Managers to understand the short-term Product Roadmap to define the sequencing of the work to be delivered, considering dependencies, risks and contractual delivery agreements. • Collaborate with Product Managers and various stakeholders to develop new content and feature enhancements from point of conceptualization to implementation. • Craft business requirements and user stories, helping to prioritize product feature backlog. • Create internal and external facing documentation relevant to content and product features. • In partnership with Product Managers, collaborate with marketing, sales and customer success to develop impactful go-to-market product strategies. • Perform routine competitive analysis on market trends, as asked. • Help research technical options and identify data sources, logic and rules by working both with the delivery team and with other teams to learn their offerings and availability. • Identify key use cases and KPI's to evaluate success of the product and performance. • Be a champion for the product, the delivery team and their goals. • Actively monitor the performance of the digital solutions provided to users. • Be available to respond very quickly to investigate client issues and help the team to problem solve.

Requirements

• Bachelor's degree • 1-2 years' experience in product management, product software delivery, or related functions • Experience translating business needs to developers, or the like. • Passionate about delighting users by creating a wonderful product experience • Customer-centric orientation with proven track-record of developing and acting on customer insights • Ability to define opportunities and problems, collect and analyze data, establish facts, and make valid conclusions • Ability to work effectively both in a team environment and independently • Intellectually curious, driven, and self-directed individual • Demonstrate excellent critical thinking skills • Excellent organizational and time-management skills. • Ability to travel occasionally as needed • Experience working with agile teams, including familiarity with scrum ceremonies and agile best practices. • Excellent problem-solving, organizational, and analytical skills.