Global Internal Communications Manager

August 6

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Riskified

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Enabling frictionless eCommerce with instant decisions

Ecommerce • Machine Learning • Chargeback Guarantee • Card Not Present • Eliminating Chargebacks

501 - 1000

💰 Post-IPO Equity on 2021-07

Description

• Establish both push and pull communications where Riskified employees can receive messages we want to send and know where to go to get them • Design, produce and improve our all hands meetings to be more engaging while aligning with business strategy and goals • Update and maintain main portals for key employee policies, news, and information Continuously improve and maintain it so team members can go there for the latest-and-greatest • Develop, write, and edit communications on behalf of management • Craft messaging and talking points for major company launches and milestones that go hand-in-hand with our external communications • Develop compelling and clear communications around our HR programs and offerings • Ensure that all internal communication around Riskified is coordinated and effective through the development of an annual calendar and comms plan for internal employee programs, projects, events and trainings • Establish relationships with teams across the company to learn about their successes and challenges and tell those stories more broadly • You’ll be sending a lot of company wide updates and soliciting a lot of feedback

Requirements

• 5-8+ years in comms/PR (agency or in-house) with 3+ years experience doing internal comms • Experience working at a public company (or with public clients) is a plus, start-up experience is also a plus • Extensive experience creating flawless written materials across Google Suite, emails, newsletters, prep documents, etc. • Experience building up an internal communications strategy is a plus • Ability to tell a story: we want your help finding what’s interesting around the company and relaying it in compelling ways • Proactive with ability to work in a fast-paced, dynamic environment, including facilitating crisis comms to represent the internal communications perspective • Strong interpersonal skills • Flexible, adaptable and proactive; comfortable with ambiguity

Benefits

• Fully-covered medical, dental, and vision insurance from your first day • Equity for all employees, 401(k) + matching, commuter benefits • Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations • Yoga, pilates, soccer league, wellness classes • Wide-ranging opportunities to volunteer and make an impact in local communities • Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns • Awesome Riskified gifts and swag!