Now Hiring Service Director

July 24

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Russo's On The Bay

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Your Family Tradition Since 1987

Weddings • Special Events • Social Events • Event Planning • restaurants

201 - 500

Description

• Lead, inspire, and support a diverse team of Front of House (FOH) service professionals to consistently deliver outstanding service quality and maintain the company's high standards. • Administer FOH team member training programs as determined by GM. • Oversee the execution of catering events from open to closing, ensuring meticulous attention to detail, and superior service delivery. • Build and maintain strong relationships with clients, understanding their needs, and ensuring their expectations are exceeded.

Requirements

• Bachelor’s degree in Hospitality Management, Event Management, or a similar field. • 4 -5 years of progressive experience in catering and hospitality, with 3 years in a managerial or leadership role. • Proven track record of delivering exceptional service and managing high-profile events or venues. • Strong leadership skills with the ability to inspire and develop a service-oriented team. • Strong communication, organizational, and problem-solving skills. • Proficient in Microsoft Suite • Knowledge of TimePro, MailChimp (preferred not required)

Benefits

• Paid Time Off • Commuter Benefit • Retirement Benefit • Dining Discounts