Account Manager (German Speaker)
June 27
🏡 Remote – New York
Description
• Taking ownership of a portfolio of clients and building extremely strong, lasting relationships with them. • Continuously reviewing and staying updated on accounts, identifying the needs of our customers, and proposing solutions in order to help them get the most out of our tool. • Up- and cross-selling our products, while acting as a liaison with our marketing and tech teams. • Negotiating and closing deals, and managing contract renewals. • Acting as a sparring partner and expert on all matters concerning review management, Amazon, Google and online marketplaces. • Keeping our CRM up to date.
Requirements
• At least 3-5 years of experience in account management or a similar position, ideally working with enterprise level clients. • A background in the SaaS industry, you are a digital native and interested in topics related to e-commerce. • Native German speaker and proficient in English. • You are passionate about building close relationships through outstanding interpersonal skills, and enjoy being in constant touch with clients over email, phone, video call, or in person. • You thrive in an autonomous environment and take ownership of your work. • A university degree rounds off your profile.
Benefits
• Freedom and autonomy • Minimum bureaucracy • Small and friendly team • Our network
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