Senior Compliance Specialist - Customer Security Assurance

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Spring Health

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Precise. Personal. Proven. The most comprehensive mental health care for teams and families everywhere.

Healthcare • Artificial Intelligence • Mental Illness • Treatment Selection • Benefits

501 - 1000

Description

• Reporting to the Manager, IT & Compliance, the Senior Compliance Specialist in the role of Customer Security Assurance will assist with all matters relating to the Customer Security Assurance Program as well as supporting the overall Information Security compliance. • Primarily lead your assigned IT Compliance Program as outlined below, but not limited to the following. • Develop, execute, and enhance the existing Customer Security Assurance Program and serve as the primary point of contact to triage and respond to client intake requests related to data privacy and security. • Assist with scheduling, delivery, and follow-ups with existing and prospective customers to ensure risk questionnaires and other risk assessments are completed in a timely manner. • Provide guidance and support to internal teams on customer-specific compliance requirements and best practices. • Prepare and deliver comprehensive compliance reports and documentation to customers as required. • Provide timely updates and escalations to leadership. • Use, manage and maintain the GRC tool for effective compliance initiatives and activities. • Perform internal information security risk assessments, document control deficiencies, and develop recommendations for improvement. • Develop required plans, policies, procedures and SOPs to support compliance assessments and build better security posture for Spring Health. • Conduct continuous monitor activities by regularly documenting updates to artifacts, risk management, access reviews etc. • Think out of the box and develop solutions to bring more automation and efficiency.

Requirements

• Bachelor’s degree plus 5+ years of experience in a compliance focused role. • MUST have demonstrated experience executing successful Customer Security Assurance Program. • Directly working with customers and internal stakeholders to assist with the customer questionnaire response. • Build and maintain comprehensive questionnaire library. • Support customers through their risk assessment process. • Experience with at least of the common security frameworks and regulations such as SOC2, HITRUST/HIPAA, ISO 27001. • Demonstrated understanding of emerging information security trends, including changes to security frameworks and regulatory requirements. • Self-starter, organized, efficient, and proactive. • Strong communication and cross organization collaboration skills.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans available. • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. • 10 allocated sick days per year. • Flexible paid time off in addition to 12 paid holidays throughout the year. • Access to Gympass, an on-demand virtual benefit that provides wellbeing coaching, and budget management. • Spring Renewal: When you hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave to renew and recharge. • 4-4.5 months of fully paid parental leave. • Spring Health provides team members and their families with sponsored access to Bright Horizons® child care, back-up care, and elder care. • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. • Our People team benchmarks all salaries using the Radford Global Compensation Database for technology and life sciences industries. Radford benchmarks salaries with 3,589 global firms, 6.5 million employees, and 98 countries across the globe. We do this to ensure all of our team members are paid equally and competitively. • On top of competitive and benchmarked salary, Spring Health offers incentive pay (based on role), and equity that begins vesting as we celebrate your first year with the company! • Employer sponsored 401(k) match of up to 2% after 90 days of employment. • Flexible work arrangements: 66% of Spring Health team members work fully remote while 33% work in a hybrid model from our New York City offices. • Focus Fridays: no meetings, no distractions, just time for you to get work done. • Up to $1,000 Professional Development Reimbursement per calendar year. • $200 per year donation matching to support your favorite causes.