Technical Writer, Internal Engineering
May 2
🏡 Remote – New York
Description
• You’ll join the technical writing team to enable Stripe’s engineers to quickly ship reliable code, while minimizing cognitive overhead. • Improve and create documentation for Stripe internal tools, shaping everything from the information architecture to the line-level clarity • Function autonomously in a dynamic work environment, grappling with ambiguous problems • Ensure documentation meets the needs of the full range of Stripe engineer personas • Provide guidance and develop self-serve resources to enable engineers to become stronger and more confident writers • Consolidate documentation from multiple content sources into a cohesive, discoverable user experience • Offer input on the product direction and channel user-feedback to the engineering team responsible for Stripe internal documentation platform • Push Stripe and the industry forward by dreaming up and implementing new ways to deliver, author, analyze, and interact with technical content.
Requirements
• 3+ years of Technical Writing experience • 6+ years of total technical experience (including Technical Writing) • Adept at communicating technical concepts clearly and precisely • A strong, demonstrated ability to deliver impact and concrete deliverables in a high-ambiguity environment • Experienced with information architecture for large sets of documentation • A user-first approach to understanding what’s needed and the ability to deliver concrete, iterative deliverables • Skilled at pattern-matching with how engineers think and being curious about technical areas you haven’t encountered before • Able to quickly iterate and improve • Is proficient with HTML, Markdown, Git, and command-line tools • Comfortable with GitHub/Git and the general pull request process • A perpetual learner and teacher
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