Product Manager - SP1 MAT Lead

September 6

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Super.com

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Helping people spend less, save more, and build credit.

Hotel Booking • Travel Bookings • Artificial Intelligence • Fintech • Ecommerce

201 - 500

Description

• Drive Outcomes - Set and deliver on OKRs and the mission of the MAT, update the appropriate stakeholders as to challenges, wins, and blockers, and ultimately be held accountable for the outcomes of your team and mission. Do whatever it takes for your team to win. • Lead The MAT & Roadmap - Be accountable for your cross-functional MAT team, their performance, and the outcomes of the team. Collaborate and lead in sprint and agile ceremonies deep in the weeds to get teams unblocked and work with the GM to plan out where the team is headed at the top level. Own the roadmap from end to end in terms of output and impact. • Write, Launch, and Study PRDs & Experiments - Create detailed documentation for products and experiments, A/B test, smoke test, and launch in a myriad of other ways, and study the impact of these products and make decisions on outcomes. Define and study the best KPIs that define winning. • Manage Stakeholders - Lead up and around from executives at the top level to your GPM and adjacent MAT lead teammates. Keep your vertical and product colleagues in step with you, be in step with them, and operate as an effective leader of leaders and teammates. • Analyze, Research, and Assess - Dig deep into Amplitude, interviews, UXR research, Hotjar, and many other tools to understand the customer, their needs and jobs to be done, the performance of the product and business, and more, so that you make strong, data-driven decisions. Present insights to key leaders on a routine basis. • Own the Experience - Take accountability for the customer experience from end to end in your domain, ensuring the customers needs are met with high quality products. Know when to compromise and put your foot down, and truly solve your customer’s problems. • Build Customer Empathy - Research, listen to, and understand our customers and their needs along with the unique financial situations and jobs to be done they face. Actively use and engage with the product to QA what we’re building and build empathy for the people who user our products on a daily basis.

Requirements

• 3+ years in B2C product management, with prior experience in engagement / retention focused product development. • 3+ years collaborating with design, engineering, and data teams. • Have led other teams in the past. • Can show products in market that you’ve shipped 0 to 1 and that you’ve worked on from 1 to 10. • Strong project management & excellent communication skills with immediate teams, engineers, designers, executives (written, oral, and presentational). • Data driven analytical thinking, and back statements up with facts and examples. • Ability to thrive in ambiguity with a strong bias for action. • Humble, flexible, and willing to jump into weeds and able to jump back up to the right altitude. Gets your hands dirty in execution mode routinely and then shifts to think about what is ahead in 3 months. • Background in financial products, with consumer mobile fintechs, or similar. • Background in data analytics or engineering. • Experience with earnings products (e.g. save to earn, play to earn, etc) • Mastery of product management principles (e.g. Reforge, PMMC fit, etc) • Experience working directly with Amplitude, Figma, Jira, Notion, Looker, and Google Suite • Deep understanding of subscription and membership models and space. • Experience with UXR and customer, competitive, and market research.

Benefits

• Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets • We are remote first – you have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms • Other perks include: unlimited PTO, recharge days, travel discounts on SuperTravel, Weekly UberEats credit, annual company offsite • We welcome new family additions with generous parental leave and a flexible return-to-work plan • This is just scratching the surface– see our careers site for a more detailed overview of our perks & benefits