Touch Support, Inc. & SNF Back Office
Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind$1. .$1
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
201 - 500
Customer Service Representative
August 27
🏡 Remote – New York
Touch Support, Inc. & SNF Back Office
Touch Support has spent almost 20 years removing and preventing headaches for our clients and giving them peace of mind$1. .$1
End-User Help Desk Services • Public & Private Cloud Computing • System Administration • Disaster Recovery • Managed Infrastructure
201 - 500
Description
• Respond to and resolve customer questions through chat, email, and telephone calls • Assist in onboarding and supporting customers • Help with technical and billing-related questions • Act as a customer advocate • Increase customer satisfaction and build loyalty
Requirements
• Excellent communication skills in the English language • Passion for working with people • Strong interest in developing a career in the IT field • Readiness to learn at a fast pace • Solution-oriented mindset • Readiness to lend a helping hand • Ability to work in shifts
Benefits
• Work from home • Learning from scratch • Clearly defined promotional path • Valuable certifications paid for by the company • Young and friendly international team
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