Senior Director - Platform Engineering

July 9

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Twilio

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Build the future of communications.

telecommunications • API • cloud communications • SaaS • telephony

5001 - 10000

Description

• Lead IT Platform strategy and team across Twilio • Manage internal cloud infrastructure, network engineering, and identity access management • Oversee day-to-day operations of the cloud computing environment • Lead and mentor a team of cloud engineers • Drive automation initiatives to streamline provisioning, deployment, and monitoring processes • Identify opportunities for process enhancements

Requirements

• 12+ years in infrastructure architecture, management, security, and related specialties • Proven experience in cloud engineering and operations roles, with a deep understanding of cloud platforms such as Azure and AWS • Solid background configuring SaaS platforms to be secure and reliable • Extensive background also with on-premise/co-location computing including servers, storage, database, and networks • Experience maintaining infrastructure currency and compliance with structured and disciplined processes performing key activities like patching, OS upgrades, Cloud Ops, backup management, and security compliance management • Experience building and maintaining secure infrastructure that is unified and consistent across cloud and on-premise infrastructure • Advanced knowledge of network security and performance monitoring, including connectivity between cloud to cloud, and cloud to on-premise network infrastructure • Experience in provisioning infrastructure using automation tools such as Terraform • Solid understanding of infrastructure as code (IaC) concepts and experience with tools such as Terraform, Ansible, and CloudFormation • Experience with Site-Reliability Engineering practices using technologies such as ELK Stack, Splunk, Kafka, Datadog, Dynatrace • Experience with infrastructure monitoring tools such as SolarWinds, LiveAction, NetApp Cloud Insights, Datadog, New Relic • Prior experience with containerization and orchestration tools like Docker and Kubernetes • Strong leadership and team management skills • Strong problem-solving skills • Excellent communication skills

Benefits

• Competitive pay • Generous time-off • Ample parental leave • Healthcare • Retirement savings program • Corporate bonus plan