Unit
Unit helps tech companies build financial features into their products: accounts, cards, payments and lending.
fintech • banking • infrastructure • fintech infrastructure • banking as a service
51 - 200
IT Help Desk Specialist - (On-Site)
July 11
🏢 In-office - Manhattan
Unit
Unit helps tech companies build financial features into their products: accounts, cards, payments and lending.
fintech • banking • infrastructure • fintech infrastructure • banking as a service
51 - 200
Description
• Provide on-site technical support to internal team • Respond to helpdesk tickets and assist remote users • Work closely with People Team and Office Manager • Collaborate with global IT and security team • Manage user accounts and permissions • Handle onboarding and offboarding processes
Requirements
• 3-5 years of proven experience in IT Helpdesk, with a focus on MacBook systems • Experience with Google Workspace, JumpCloud, or equivalent services • Familiarity with IT ticketing systems for efficient support management • Excellent communication skills and a positive attitude • Ability to collaborate effectively with global teams • Relevant IT certifications are a plus • Ability to work onsite Monday to Friday
Benefits
• Competitive hourly rate • Part-time position • Opportunity to work with a dynamic and innovative team • Building industry-defining company
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