Head of Design and Research

April 24

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Upside

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Upside is a technology company that increases the financial power of people and businesses in the real world$1. .$1

Personalization • Data Analytics • Mobile Apps • Digital Marketing • Retail Tech

201 - 500

💰 $100M Debt Financing on 2022-04

Description

• Collaborate with engineering and product to enable key strategic initiatives • Manage a diverse team in establishing and maintaining Upside's Design Principles and Vision • Work with Research and Development leadership to improve and build the future of Upside • Incorporate systems thinking into Upside's Design System so that they are both modular and stand-alone full-featured product experiences that are both powerful and easy to use • Create a culture of craft, quality, and execution by inspiring, motivating, and leading product designers across experience levels • Work closely with our Product Management, Engineering, Marketing, and executive leadership to deliver best-in-class, innovative work • Own emergent, highly complex, and ambiguous opportunities from inception to a landed proposal. Frame opportunities, potential experience solutions, and drive initiative direction in partnership with research, prototyping, and product peers • Hone Upside's research practice and deepen its integrations into our decision making mechanisms

Requirements

• You have 10+ years of professional design experience and 5+ years managing and leading design and research teams • You have brought a customer focus to high-impact, high-visibility projects. • You excel at written and verbal communication and use these skills to persuade and influence stakeholders toward building innovative products that uniquely resonate with customers • You work collaboratively with Engineering, Product, and Marketing team members to drive strategy and design execution • You have led, recruited, and scaled design teams at both startups and established companies • You have experience systematically growing product designer and researcher skills • Experience using UX to influence strategic decision making, communicate strategic concepts, and facilitate understanding • Experience translating ambiguous asks and directions into clear user centric approaches • Experience fostering divergent design thinking and shepherding radical ideas that can truly evolve products • Experience with organizational transformation and design education to foster team growth • Provide consultation of key team-level research, insights, and product strategy to drive quality and cohesion. • Set the standard and foster a culture for UX design practice not only as a means to delivering solutions, but as a way of deepening understanding and driving strategic conversations in a complex problem space

Benefits

• Medical, dental, and vision coverage starting on Day 1 • Equity (ISOs) • 401(k) program • Family planning programs + generous paid parental leave • Physical fitness and wellness memberships • Emotional and mental health support programs • Unlimited PTO + 10 federal holidays + our annual, week-long Winter Break • Flexible work environment + support for your home office setup • Lunch and parking reimbursement for in-office employees • Employee Resource Groups • Learning and Development opportunities • Transparent culture • Amazing mission!