Strategic Account Manager
September 4
🏡 Remote – New York
Description
• Forge relationships with key decision makers within target accounts • Identify opportunities to broaden the scope of services within existing customer base • Stay current on our clients’ business, industry, and key objectives and challenges • Provide thought leadership to the client • Be an expert on the features, advantages, and benefits of Upwork's entire suite of products • Develop new business across multiple products and solutions
Requirements
• Strong relationship and client management skills and aptitude for navigating complex organizations • Ability to work cross-functional within Upwork to deliver excellent service to our customers • A sales and growth mindset and ability to anticipate customer needs and sales opportunities • Relentless attention to detail and organization • Experience with account planning and mapping • 5+ years staffing, SaaS or consulting industry experience in a sales or account management role • Experience managing Fortune 500 customers • Superior communication skills both verbal and written • Ability to foster strong partnerships both internally and externally • Proven track record of success and expansion
Benefits
• Comprehensive medical insurance coverage for both you and your family • Unlimited paid time off • 401(k) plan with matching contributions • 12 weeks of paid parental leave • Employee Stock Purchase Plan
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