UserGems 💎
Say goodbye to pipeline anxiety with an always-on pipeline engine
Sales • Revenue • Customer Success • Marketing • Artificial Intelligence
11 - 50
Senior Customer Success Manager - LATAM
March 20
🏡 Remote – New York
UserGems 💎
Say goodbye to pipeline anxiety with an always-on pipeline engine
Sales • Revenue • Customer Success • Marketing • Artificial Intelligence
11 - 50
Description
• Drive successful renewals and account expansions • Ensure customer satisfaction • Relationship building and customer success • Measure customer adoption and ROI • Provide customer feedback internally • Collaborate with cross-functional teams
Requirements
• 3-7 years of experience in Customer Success • 1 year of experience working with Salesforce • Comfortable leading "business value" and "ROI" conversations • Ability to communicate across various channels • Self-motivated with an entrepreneurial spirit • CS Software experience is a plus
Benefits
• Part of a fast-growing startup • Remote-first company • Weekly standups and virtual happy hours • Competitive salary and benefits
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