Business Operations Senior Associate - Payments

March 5

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Valon

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Empowering every homeowner with ease, security, and financial know-how.

fintech and consumertech

51 - 200

Description

• We're looking for a driven and detail-oriented individual to serve as the dedicated BizOps partner for our Payments team • Candidate must be adept at working cross-functionally to tackle complex business problems • Develop resources for new products, processes, and features and train Servicing Operations teams • Act as an advocate for the Servicing Operations teams and inform product development • Leverage qualitative and quantitative data to continuously improve existing products and processes • Manage operations incidents or loan-level escalations • Cultivate a deep understanding of the mortgage servicing industry

Requirements

• 2-4 years experience in program or project management, product operations, consulting, or business operations role • Strong project management skills and ability to prioritize and deliver results • Strong verbal and written communication skills • Extremely self-motivated and results-oriented • Able to remain calm under pressure and excel under time-sensitive deadlines • Experience with SQL and fluency in Excel/Google Sheets required; other programming experience, particularly Python, is a plus • Experience in the financial or financial technology sector is a plus

Benefits

• Compensation: competitive salary of $130,000-$160,000 with a meaningful stake in the company via equity, and 401k plan • Health & well-being: comprehensive medical, dental, & vision benefits • Food & meals: in-office snacks and drinks, and a $400 monthly stipend towards your lunches or groceries • Commuter benefits: pre-tax deductions for public transportation, rideshare services, and parking expenses • Grow together: Company wide orientation and learning & development opportunities • Play together: quarterly budgets for team and company outings • Generous time off: flexible paid time off, sick days, and 11 company holidays • Baby bonding time!: 12 weeks off for both birthing and non-birthing parents - fully paid