Member Administrative Specialist

September 7

Apply Now

Receive Emails with Similar Jobs

Virta Health

WebsiteLinkedInAll Job Openings

Helping people rediscover their spark through reversing type 2 diabetes, prediabetes, and weight gain.

healthcare • diabetes • corporate wellness • health tech • Digital health

201 - 500

Description

• Support critical business functions related to lab collection and transcription, insurance and eligibility verification • Work with team members through ZenDesk, Slack, and internal medical records systems to process a variety of administrative workflows • Execute manual insurance checks using existing processes and tools to ensure patients are eligible for treatment • Follow established processes while providing insights and feedback for improvements • Maintain team SLAs to support internal stakeholders • Assist with tasks, as needed, to support the larger Member Support and Virta teams • Facilitate applicant and patient communications while maintaining HIPAA compliance

Requirements

• Available to work 40 hours per week and flexibility to work weekends as needed • Strong and effective communication skills, with the ability to problem solve • Experience and comfort using multiple digital tools and systems, with the ability to quickly learn new technologies • High attention to detail in order to effectively solve tickets the first time around and accurately input data into Virta’s EMR platform • Ability to think critically and be data-driven in solving patient problems • Operational experience, especially in a fast-growing, rapidly changing environment