Accela provides a unified suite of cloud solutions trusted by governments across the globe to accelerate their digital transformation, deliver vital services, and build stronger communities. More than 275 million citizens worldwide benefit from Accela’s government software solutions. The company offers agile, purpose-built solutions and the power of a platform that provides users with a consumer-like experience, shares data across departments, and ensures world-class security.  With Accela, government agencies experience rapid and effective digital transformation. Accela’s government software meets agencies wherever they are on their modernization journey, while also helping them prepare for whatever comes next. The company is a 2021 Microsoft US Partner Award winner for its innovative SaaS solutions to help governments respond to the COVID-19 pandemic. Accela is headquartered in San Ramon, California, with offices around the world. For more information, visit www.accela.com.  

Accela

Support Engineer

Provide technical support for Accela’s SaaS government software solutions.

• Accela’s Technical Support Team addresses customer inquiries about using Accela solutions.
• Provide exceptional customer support and serve as a technical mentor within the Support team.
• Manage complex issues and projects through resolution as the designated point of escalation.
• Develop new skills and become a deep subject matter expert in Accela Core technology.
• On-Call support required to assist our Preferred customers.
• Lead escalation calls or projects.
• Author content in our customer community and knowledge base.
• Respond quickly to customer inquiries and ensure resolution within SLA guidelines.
• Ownership of customer success with possible occasional travel requirements.

Senior Technical Support Engineer - Preferred Accounts

Account Executive

Account Director drives Sales strategy for Accela's solutions in Southern California.

• Drive overall Sales strategy and execute initiatives
• Manage and grow key accounts
• Identify and progress new business with prospects
• Develop and execute strategic account plans
• Own pipeline for quota achievement
• Maintain revenue from existing customers
• Build relationships with key decision makers
• Create high-value proposals
• Develop comprehensive territory plan
• Collaborate with Account Executives and cross-functional teams
• Analyze market trends for opportunities
• Lead RFP responses

Account Director

Strategic leadership in Sales for Accela’s government software solutions.

•Drive Sales strategy for Central California
•Research, develop and secure new business
•Upsell and cross-sell opportunities
•Collaborate with cross-functional teams
•Develop strategic account plans

Account Director at Accela driving Sales strategies in Southern California.

• Drive overall Sales strategy
• Manage and grow key accounts
• Identify and progress new business with top prospects
• Collaborate with cross-functional teams
• Analyze market trends and customer needs

Strategic Account Director driving sales for Accela's government solutions.

• Drive overall Sales strategy
• Manage and grow key accounts, ensuring customer satisfaction
• Identify and progress new business with top prospects
• Develop and execute strategic account plans
• Maintain and grow revenue from existing customers
• Identify and build relationships with key decision makers
• Build a comprehensive territory plan
• Collaborate with cross-functional teams

Drive sales as an Account Executive at Accela, enhancing government software solutions.

•Manage the full Sales cycle, including prospecting, qualifying, negotiating, and closing deals for mid-size opportunities.
•Maintain and grow revenue from existing and prospect customers by selling and cross-selling our solutions into new departments.
•Develop, build, and maintain strong relationships with key decision makers in existing and prospect customer organizations.
•Work closely with Account Directors within region to develop and execute on sales strategies within territories.
•Identify customer and prospect needs and tailor solutions to meet those needs.
•Maintain accurate and up-to-date forecast opportunities and records in the CRM system.
•Lead and contribute to RFP responses.
•Collaborate with the Marketing and Product teams to ensure customer satisfaction.
•Meet annual Sales targets.

Account Executive driving sales cycle for Accela's government software solutions.

• Key player in Sales team, managing full Sales cycle
• Collaborate closely with Account Directors
• Manage and expand mid-sized opportunities
• Build and maintain relationships with decision makers
• Maintain accurate forecast opportunities in CRM
• Meet annual Sales targets

Accela Jobs in New York City