ACS is a leading provider of Small Business IT Support in Boston and the surrounding areas. Since 1985, ACS has prided itself on being a leader in Small Business IT Support, IT Managed Services and Data Protection, and has gained a reputation of providing outstanding services to our clients. ACS partners with top hardware and software vendors to provide our clients with effective and time-tested solutions for all of their Managed Services needs. With over 100 years of combined technology experience including Small Business IT Support, IT Managed Services, Network Support, Server Support, Disaster Recovery, and IT Consultation, you can rest assured that your every technology need will be met with ACS.

ACS Services, Inc.

Systems Engineer

• Remote Systems Engineer role
• Resolve tickets that are assigned or escalated
• Work directly with MSP team to diagnose and resolve client-server application issues while providing excellent customer service
• Provide advanced support for end users
• Support our customers with great Customer Service
• Resolve support tickets that will require both onsite and remote work
• Update internal and client documentation as needed
• Create and maintain comprehensive documentation of client environments
• Provide on call support after hours on a rotating basis

ACS Services, Inc. Jobs in New York City

ACS Services, Inc.

Systems Engineer II

ACS Services, Inc.