Community & Events Manager

April 17

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Aircall

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The phone system for modern business

Call center software • VoIP • Cloud • Business phone system • Customer Support

501 - 1000

💰 Venture Round on 2022-02

Description

• Plan and execute community events & webinars, including coordination with alliance and channel partners, regional marketing leads, and the brand team • Organize, run and host events, both virtual and in-person including live shows, webinars, workshops, sponsored events, customer events and networking events • Create a global event & webinar calendar, including promotion plan, production workbacks, stakeholder alignment and measurements of success • Delivery of events such as webinars and trade fair presence in order to drive pipeline, including the creation of event-in-a-box toolkits for internal (regional) and external (channel) stakeholders • Develop, implement, and iterate on strategies that drive community acquisition across both users and prospects within our market • Leverage community to identify and cultivate champions for Aircall that act as an extension of our brand • Event budget and PO management • Event tracking, analysis and reporting, providing insights and recommendations for an iterative, scalable approach to improving future events • Analyze community member growth, engagement, and revenue impact • Leverage AI for efficiencies

Requirements

• Bachelor’s degree • A minimum of 5 years of experience of B2B Marketing or SaaS • Experience in planning, executing and reporting on the success of marketing events • Customer-obsessed, experience in leveraging community to drive product advocacy • Experience in partner marketing & co-marketing with third parties • Proactive team player with positive attitude • Proficient in project management skills and tools • Experience of working cross-functionally with Marketing and Sales teams as well as external agencies to deliver projects successfully • Excellent written and verbal communication skills in English • Hands-on and data-driven mindset with strong organizational skills • Experience or working knowledge of CRM and marketing automation systems such as Salesforce, Marketo etc. will be highly advantageous • Fluency in English required, French, Spanish, or German a big plus.

Benefits

• 11 paid holidays • Generous Accrued Time Off increasing with years of service • Generous paid sick time • Annual day of service